[{"data":1,"prerenderedAt":232},["ShallowReactive",2],{"content-\u002Ffeatures\u002Fincidents":3},{"id":4,"title":5,"add_ons":6,"body":7,"comparison":25,"cta":47,"description":50,"extension":51,"faq":52,"feature_matrix":6,"features":6,"features_subtitle":6,"features_title":6,"hero":6,"hero_spotlight":69,"integrations":82,"layout":6,"meta":105,"navigation":32,"path":106,"personas":107,"plan":142,"plans":6,"process":146,"related_features":168,"sections":6,"seo":181,"show_cta":35,"showcase":182,"stem":216,"trust_bar":217,"__hash__":231},"content\u002Ffeatures\u002Fincidents.md","Incidents — SAMRISK",null,{"type":8,"value":9,"toc":19},"minimark",[10,15],[11,12,14],"h2",{"id":13},"why-it-matters","Why it matters",[16,17,18],"p",{},"The vast majority of incidents are near misses — small things that don't quite become a disaster. If they're captured, you can spot patterns. If they're not, the disaster you don't see coming is the one that gets you. SAMRISK makes reporting a near miss a 30-second task, so people actually do it.",{"title":20,"searchDepth":21,"depth":21,"links":22},"",3,[23],{"id":13,"depth":24,"text":14},2,{"title":26,"rows":27},"Why not a paper incident form?",[28,33,37,41,43,45],{"aspect":29,"spreadsheet":30,"generic":31,"samrisk":32},"Mobile reporting from anywhere","Awkward","Sometimes",true,{"aspect":34,"spreadsheet":35,"generic":36,"samrisk":32},"Photo evidence attached",false,"Add-on",{"aspect":38,"spreadsheet":39,"generic":40,"samrisk":32},"Corrective action tracking","Manual","Limited",{"aspect":42,"spreadsheet":39,"generic":31,"samrisk":32},"Trend analytics",{"aspect":44,"spreadsheet":39,"generic":32,"samrisk":32},"Severity classification",{"aspect":46,"spreadsheet":35,"generic":35,"samrisk":32},"Linked to the building",{"headline":48,"subhead":49},"Stop losing near-miss reports in email threads","Available from Pro plan. Free tier covers 1 building.","Health and safety incident reporting with severity, photo evidence, corrective actions, and dashboards. Captures near misses through to serious injuries.","md",{"items":53},[54,57,60,63,66],{"q":55,"a":56},"Can anyone report an incident?","Anyone with access to the building. We don't gate reporting by role — encouraging reporting matters more than admin overhead.",{"q":58,"a":59},"How are severities classified?","Four levels — low, medium, high, critical. The reporter picks; the investigating manager confirms or adjusts. Helpful for trend dashboards.",{"q":61,"a":62},"Do you support RIDDOR reporting?","We have a mapping to RIDDOR fields on the roadmap. Today, the structured data exports cleanly to CSV which you can reshape for your regulator's submission template.",{"q":64,"a":65},"Can I track corrective actions separately from the incident?","Each action is its own row with an owner, due date, and completion flag. Overdue actions flag red in dashboards. The incident's overall status is independent of action completion — closure is a manager decision.",{"q":67,"a":68},"What about anonymous reporting?","Currently the reporter is recorded. Anonymous near-miss reporting via a public form is on our roadmap.",{"eyebrow":70,"headline":71,"highlight_word":72,"subhead":73,"trust_note":74,"cta":75},"HEALTH & SAFETY","Incident reports that get acted on.","get acted on","Near misses, injuries, equipment failures. Captured with structure, evidence, and a corrective-action plan attached.","Corrective actions tracked through to closure.",{"primary":76,"secondary":79},{"label":77,"to":78},"Start free","https:\u002F\u002Fapp.samrisk.co.uk\u002Fsignup",{"label":80,"to":81},"See all features","\u002Ffeatures",{"title":83,"items":84},"Connects with the rest of SAMRISK",[85,89,93,97,101],{"name":86,"description":87,"icon":88},"Tasks","Corrective actions become tracked tasks.","i-lucide-check-square",{"name":90,"description":91,"icon":92},"Notifications","Critical incidents escalate to managers automatically.","i-lucide-bell",{"name":94,"description":95,"icon":96},"Building plans","Pin the incident to a specific floor or space.","i-lucide-layout",{"name":98,"description":99,"icon":100},"Documents","Witness statements and reports stored alongside.","i-lucide-folder",{"name":102,"description":103,"icon":104},"Webhooks","Push incidents to your external H&S systems.","i-lucide-webhook",{},"\u002Ffeatures\u002Fincidents",{"title":108,"items":109},"Built for the people responsible",[110,118,126,134],{"title":111,"description":112,"icon":113,"bullets":114},"Site staff","Reports what they witness, fast.","i-lucide-hard-hat",[115,116,117],"Mobile-friendly","Quick photos","Minimal fields",{"title":119,"description":120,"icon":121,"bullets":122},"H&S manager","Investigates and assigns corrective actions.","i-lucide-shield-check",[123,124,125],"Cross-building dashboard","Severity tracking","Trend analysis",{"title":127,"description":128,"icon":129,"bullets":130},"Property manager","Reviews and approves incident closure.","i-lucide-building",[131,132,133],"Sign-off workflow","Audit trail","Insurance ready",{"title":135,"description":136,"icon":137,"bullets":138},"Compliance team","Aggregates data for regulator submissions.","i-lucide-clipboard-check",[139,140,141],"CSV export","Trend reports","Per-building filter",{"free":143,"pro":144,"business":144,"enterprise":144,"note":145},"no","included","Incident reporting is available from the Pro plan upwards.",{"title":147,"steps":148},"A typical incident workflow",[149,153,157,161,164],{"title":150,"description":151,"icon":152},"Someone reports it","Anyone with building access — site staff, contractor, manager.","i-lucide-message-square-plus",{"title":154,"description":155,"icon":156},"Manager triages","Assigns severity, kicks off the investigation.","i-lucide-user-check",{"title":158,"description":159,"icon":160},"Investigation captures root cause","Photos, witnesses, contributing factors documented.","i-lucide-search",{"title":162,"description":163,"icon":121},"Corrective actions assigned","Specific work to prevent recurrence, with owners and dates.",{"title":165,"description":166,"icon":167},"Manager signs off and closes","When all actions complete and the cause is addressed.","i-lucide-lock",{"title":169,"items":170},"Pairs well with",[171,173,178],{"title":86,"description":87,"icon":88,"to":172},"\u002Ffeatures\u002Ftasks",{"title":174,"description":175,"icon":176,"to":177},"Maintenance","Equipment-failure incidents spawn maintenance requests.","i-lucide-wrench","\u002Ffeatures\u002Fmaintenance",{"title":94,"description":179,"icon":96,"to":180},"Pin incidents to a floor or space.","\u002Ffeatures\u002Fbuilding-plans",{"title":5,"description":50},{"title":183,"items":184},"From \"something happened\" to \"it's resolved\"",[185,196,205],{"eyebrow":186,"title":187,"description":188,"bullets":189,"visual":194,"visual_label":195},"CAPTURE","Quick to report from anywhere","Anyone with building access can file an incident. Three fields minimum — what happened, when, severity. Add photos, witnesses, location later.",[190,191,192,193],"Anyone in the building can file","Mobile-first for on-the-spot reporting","Required fields kept to a minimum","Photos and witness names captured easily","i-lucide-alert-triangle","REPORT",{"eyebrow":197,"title":198,"description":199,"bullets":200,"visual":160,"visual_label":197},"INVESTIGATE","Structured investigation, not just notes","Track the investigation through clear states. Capture the contributing factors. Identify the root cause. Attach the photos and witness statements.",[201,202,203,204],"Status flows Open → Investigating → Corrective Action → Resolved → Closed","Capture root cause and contributing factors","Attach unlimited photos and documents","Witness names and statements preserved",{"eyebrow":206,"title":207,"description":208,"bullets":209,"visual":214,"visual_label":215},"CORRECT","Track corrective actions to completion","Each incident has child actions — one per remediation step. Each with an owner, a due date, and a sign-off. Nothing gets forgotten.",[210,211,212,213],"Multiple corrective actions per incident","Owner and due date per action","Overdue actions flag automatically","Manager sign-off when complete","i-lucide-check-circle-2","ACTIONS","features\u002Fincidents",{"stats":218},[219,222,225,228],{"value":220,"label":221},4,"Severity levels",{"value":223,"label":224},5,"Status states",{"value":226,"label":227},"∞","Corrective actions",{"value":229,"label":230},"Live","Analytics dashboard","kXIYwCT4-6iGBbRG4Ri8B98Hel2HOJG8J60-nKS143w",1779029146747]